How does Amazon Locker work? Amazon doesn’t just deliver to your home. Learn how you can pick up your packages at a secure Amazon Locker location near you. When you shop at Amazon, it’s easy to receive your purchases. Sometimes that means you might want your package delivered to an alternate location that’s not your home or business address.
Maybe your apartment building doesn’t have a mailroom or doorman, or you’d rather pick up the package on your way to another destination. Maybe you want to keep a gift as a surprise.
Whatever the reason, there’s an easy, convenient solution: Amazon Locker.
Amazon Locker allows you to send your Amazon orders to a secure pickup location that you can choose. You can pick up your packages on your own time and rest easy knowing they’re safe in the meantime. Shipping to a Locker is free for Prime members.
If you’ve never used Amazon Locker, read on to learn how it works.
How does Amazon Locker work?
Getting set up on Amazon Locker takes just a few steps.
First, choose an Amazon Locker location near you. You can search by address or zip code to find a pickup location near you and then add it to your address book. The page also contains operating hours and directions to find the locker. Alternatively, visit “Your Addresses” in your Amazon account and add the Amazon Locker location to your address book from there.
When you check out your cart, make sure you’ve picked the Amazon Locker location. Then, wait for the delivery confirmation sent to your email. The email will contain simple instructions for how to open your locker and retrieve your package. You may need a code, barcode, or the Amazon Shopping app to open the locker. Visit the locker, pick up your package, and you’re done.
Keep in mind not all items are available for Amazon Locker pickup. For example, the product must weigh less than 10 pounds, have dimensions of less than 16 x 12 x 14 inches, and be sold or fulfilled by Amazon. View the full list of eligibility requirements. If your order is ineligible, then you will not be able to choose the Amazon Locker pickup option at checkout.
How long does Amazon Locker hold your item?
You have three calendar days to pick up your package from an Amazon Locker.
What happens if you don’t pick up your package in time?
If you don’t pick up your package within three days, Amazon will automatically return the item and refund you.
Accessibility and Amazon Locker
Amazon offers accessibility features to accommodate all Amazon Locker users. All Lockers include talking features, large and high contrast text, and the ability to always choose lower locker slots (15-48 inches from the ground).
Can someone else pick up your package for you at an Amazon Locker?
Yes, you can have a friend, family member, or anyone else pick up your package for you. All you have to do is forward them the delivery confirmation email containing instructions.
How to pick up a package at an Amazon Locker without your phone
You can pick up from an Amazon Locker without your phone if you write down the six-digit code from the confirmation email. However, keep in mind some lockers may require a barcode scan or use of the Amazon Shopping App, so it’s best if you have a phone with you when you pick up your package.
What happens if an Amazon Locker is full?
You are only able to see and select an Amazon Locker that currently has availability. If the Amazon Locker is full, you can select another location to ship your order.
A Brief Guide to Amazon and Amazon Prime
Amazon is an e-commerce platform and web logistics company.
It has become one of the major success stories of the digital age, sitting alongside other tech giants like Apple, Facebook, and Google.
The company was founded in 1994 by Jeff Bezos in Bellevue, Washington, and is still headquartered in Seattle.
It first was founded as an online book marketplace but quickly began selling electronics, toys, household goods, and more.
It’s now one of the largest e-commerce platforms on Earth.
Amazon not only lets people buy items on their platforms, it also offers web logistics services, and is rapidly expanding into the field of voice recognition technology.
Its service Alexa allows customers to play music, get weather forecasts, set reminders, and make an Amazon order simply by speaking to Alexa products.
It’s also become a marketplace not only for buyers but for sellers as well — it’s now possible to quickly set up a small business selling items on Amazon.
How much do Amazon Hub partners make?
To offer enough locations to make the Amazon Hub program successful, Amazon needs to partner with local businesses, such as retailers and shipping service centers, that can host space for lockers or securely receive and store packages behind the counter. At this time, though, Amazon doesn’t financially compensate businesses for hosting lockers. Instead, retailers can benefit from increased foot traffic that potentially converts to additional business.
Amazon offers a similar program to local retailers that does include compensation. The Amazon Hub Deliver program allows businesses to receive and deliver packages. Amazon is growing its roster of Hub partners, offering up to about $27,000 per year to partners who sign up.
What do you need to collect a package from an Amazon Hub?
How you pick up a package depends on the type of Hub location you’re using.
- If you pick up from a locker with a screen, you must enter a code or scan a barcode. You can find these in the delivery confirmation email or the Your Orders page in the Amazon mobile app. Enter the code or scan the barcode.
- If your locker does not have a screen, you’ll unlock the locker via Bluetooth. Open your delivery confirmation email and select Start
- Pickup, or go to the Your Orders section in the Amazon mobile app. Follow the directions to start the pickup, which will open the locker automatically.
- If you had an item delivered to an Amazon Hub counter, visit the counter and present the delivery code found in the delivery confirmation email.
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