An Amazon Prime subscription offers numerous benefits, such as free two-day shipping, streaming services (Prime Video and Amazon Prime Music), and exclusive access to the best deals during Amazon Prime Day sales. However, with a cost of $139 per year or $15 per month, it may not be the right fit for everyone.
If you have decided that you no longer need the membership, canceling your Amazon Prime subscription is a straightforward process, regardless of whether you are on a free trial or paying for the service. Here’s a step-by-step guide on how to cancel Amazon Prime.
How to Cancel Amazon Prime Membership
Whether you prefer using a web browser or the mobile app, you have options for canceling your Amazon Prime membership.
On a Web Browser
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Log into your Amazon account and hover over “Account & Lists.” From the drop-down menu, select “Prime Membership.”
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On the top right-hand side of the page, click on “Update, cancel, and more” under the “Membership” heading. Then, select “End membership.”
Quick tip: Alternatively, you can choose “Membership & Subscriptions” on the “Account & Lists” drop-down and then click on “Prime Membership” settings on the right side of your Prime subscription.
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On the next page, click “Cancel My Benefits.”
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You will be asked to reconsider your decision. If you still want to proceed, click “Continue to Cancel.”
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Amazon will ask you to reconsider once more. Since you are certain about canceling your Prime subscription, click “Cancel Membership.”
On the Mobile App
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Open the Amazon app on your iOS or Android device and log into your account.
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Tap the profile icon in the bottom menu.
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Tap “Your Account.”
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Scroll down and tap “Memberships & subscriptions.”
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Tap “Prime Membership Settings.”
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Tap “Manage membership.”
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Tap “Manage Membership – Update, cancel, and more” – the last option in that menu.
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Tap “End membership.”
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Scroll past all the benefits that try to entice you to keep your Prime membership and tap “Cancel My Benefits.”
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Ignore the benefits again and tap “Continue to Cancel.”
How to Cancel Amazon Prime Video
Prime Video is an exceptional streaming service available for $9 a month to non-Prime members. If you wish to cancel, whether you are an Amazon Prime subscriber or solely subscribe to Prime Video, follow the steps below. Please note that canceling your Prime Video will also cancel your entire Prime plan if you are an Amazon Prime subscriber.
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Open any web browser and visit Amazon. Sign in if you haven’t already.
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Once signed in, hover your mouse over “Account & Lists” in the top-right corner. In the drop-down menu, click “Your Prime Membership.”
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Near the top of the page, click “Manage Membership.”
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In the drop-down menu, click “End Membership,” and confirm your decision.
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Amazon will guide you through several pages where you need to confirm your subscription cancellation. Make sure to confirm each page.
Once you have confirmed the cancellation, your membership will be terminated.
How to Request a Refund After Canceling Amazon Prime
According to Amazon, customers who have paid for a Prime membership but never utilized its benefits may be eligible for a full refund.
If you cancel your membership within three business days of converting from a free trial, you may also qualify for a full refund as long as you haven’t used any Prime benefits during that time.
Customers who have utilized the benefits might be eligible for a partial refund based on the remaining time of their membership and their usage.
Amazon typically processes all refunds within 3-5 business days.
Quick tip: To inquire about Amazon Prime refunds, you can contact Amazon customer service through phone, online chat, or email.
With this guide, canceling your Amazon Prime membership and Prime Video subscription should be a breeze. Tailor your membership to your needs and enjoy your Amazon experience hassle-free.
