How to install Amazon Amart Thermostat? Since the Nest Learning Thermostat launched in 2011, no other smart thermostat has emulated its core function — learning your schedule and adapting to it automatically, so you don’t have to lift a finger. This feature has made the Nest one of the best smart thermostats (lots of) money can buy for years.
But just a decade on, Amazon has finally done it. The online shopping giant’s $60 Amazon Smart Thermostat can intelligently determine if you’re home, away, or sleeping and automatically adjust your climate to keep you comfortable and potentially save you money. And you don’t have to program anything.
How to install Amazon Amart Thermostat?
If you are not comfortable working with electrical wiring or your home heating and cooling system, contact an HVAC service company to install and set up your Thermostat.
Important: Before starting work on the Thermostat or the heating and cooling system (HVAC), always switch off the power to the HVAC at the breaker box or the system’s primary power switch. Verify the power is off before removing the device faceplate. Do not touch any exposed wire ends.
- Remove the faceplate or box from your old thermostat. Before disconnecting any wires, take a picture of the wiring connections for later reference.
- Look for any of the following indicators that your system is high-voltage:
- Warning labels that say 110v or 220v
- Wires labeled L1 or L2
- Wires connected by wire nuts (screw-on caps)If you see any of those high voltage indicators, the Amazon Smart Thermostat won’t work with your system.
- Make careful notes of which terminals have wires connected. Take a photo with your phone for reference, including the terminal labels.
- Remove one wire at a time. Use the stickers that came with your Amazon Smart Thermostat to label each wire with the terminal it came from. Repeat until all wires have been removed and labeled. Don’t let the labeled wires fall back into the wall.
- Make sure there is a wire for the C terminal, which provides power from the HVAC system to the Thermostat. If you have no wire for the C terminal, some newer homes might have an unused wire behind the wall plate. If there is no unused wire to convert to a C wire, a C-Wire Adapter is required. We recommend the adapter compatible with the Amazon Smart Thermostat. If you find an unused wire, label it with the C sticker, and connect the other end of that wire at your HVAC system’s control panel to the C terminal, sometimes labeled as “24V” or “24 common”. Then connect the end at the Thermostat to the C terminal.
- Remove the wall plate from your old Thermostat. Install the Amazon Smart Thermostat optional trim plate if you want, and then install its wall plate so the labeled wires can come through.
- When the wall plate is fastened to the wall, connect each labeled wire from the wall into the slot as directed in the Alexa app. Refer to the labels, and the picture you took if needed. After connecting, gently tug each wire to make sure they’re connected. Make sure the R terminal switch is in the up position.
- Close the wire cover on the wall plate. Then align the Amazon Smart Thermostat faceplate with the wall plate and press together gently until it clicks into place.
- Turn the heating/cooling system power back on at the breaker box or switch where you turned it off.
If the Thermostat shows SEt or the temperature, it’s successfully installed. If nothing shows on the Thermostat, turn off the system power, remove the faceplate and make sure all the wires are connected properly. Then turn the power back on.
The Wires Are Connected, But the Device Isn’t Getting Power
- Check that the power to the HVAC system is turned on at the circuit breaker or system switch.
- Make sure the circuit breaker or fuse to the HVAC system wasn’t blown during installation. The breaker or fuse can blow if power wasn’t turned off first, or wire tips touched during installation.
- Remove the thermostat faceplate and check that your wiring connections match the directions in the Alexa app installation instructions. If you took photos of the wiring during installation, refer to the photos to make sure that the wiring configuration matches that of your old thermostat.
- Remove the thermostat faceplate and gently check that each wire is well connected. To be sure, you can remove and reconnect each wire.
- Remove the thermostat faceplate and look at the R jumper switch, the blue jumper cover at the lower right corner. If you have one R-wire, make sure it’s connected to the R terminal (not to Rc), and that the R jumper switch is in the up position. If you have two R-wires, they should connect to R and Rc, and the jumper switch should be in the down position.
- Did your previous thermostat have batteries? If so, and you connected a C-wire to your new thermostat, the C-wire might not be connected correctly to your HVAC control board. At your HVAC control board, check that the wire matching your thermostat C-wire is connected to the terminal labeled “24 V Common.”
The Thermostat and the HVAC System Didn’t Connect with Each Other
- If the thermostat display shows SEt with a blinking yellow light, the thermostat might need to install updates first. You can allow a little time for updates to install before retrying the installation.
- Close the Alexa app and restart. If the Thermostat device page has a notification that installation failed, try to reinstall the Thermostat. If that fails, contact Customer Support.
The Thermostat Isn’t Connecting with Alexa
- Download or update the Alexa app from your device’s app store.
- Check that the thermostat is connected to your Wi-Fi network. Rebooting the Wi-Fi router can also be helpful.
- Try removing the thermostat from your Alexa app and then reinstalling it with a partial reset. See Reset Your Amazon Smart Thermostat and Keep Your HVAC Connections.
- Try removing the thermostat from your Alexa app and then reinstalling it with a full factory reset. See Reset Your Amazon Smart Thermostat.
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