What is Amazon OTP Code? What About the Amazon OTP Scam? An Amazon one-time password (OTP) could mean one of two things. Either an OTP that is required to complete a high-value delivery or one that’s sent for two-factor authentication (2FA) to gain access to your account. Either way, they’re real and genuinely sent from Amazon to offer extra protection to your account and deliveries. However, if you receive an Amazon OTP text message when you weren’t even trying to log into your account, it means someone else is trying to log in.
What is Amazon OTP Code?
OTP stands for one-time password and is used to authenticate or verify different accounts within a digital space. Have you ever signed up for an Amazon account or PayPal account only to find that you need to verify your identity through your phone number?
It’s a six-digit code that is sent to your registered email address – for Amazon, it’d be the email address you signed up with when you made your Amazon account. Amazon specifically uses their one-time password process for package delivery, specifically for high-profile packages, expensive items, or for those who often have packages stolen from their front porch.
Either way, Amazon’s OTP is a great way to track your package or to have more peace of mind when ordering premium items from Amazon. You can also ask another individual to receive your package on your behalf. As long as they have the verification code (password) they’re able to take the package for you. This is a great option for those who are traveling a fair amount or have time-sensitive packages they potentially need to “sign” for but are unable to make it in person.
Here are a few more notes about OTP and its advantages:
- Having a one-time password can act as another security layer, making it more difficult for scammers to say packages or items have not arrived.
- Your code is valid until the end of Amazon’s delivery day or from 8 am to 8 pm. With same-day delivery or Prime, your order can arrive as late as 10 pm but no later than 10 pm on any delivery day.
- You read or show your OTP code to the Amazon Delivery Driver who then gives your package to you.
- You can also ask another individual to receive your package on your behalf. As long as they have the verification code (password) they’re able to take the package for you.
- If you do not give anyone the code and are not present when your package arrives, Amazon will shoot you a text or email and try to re-deliver the package the next day.
What About the Amazon OTP Scam?
If you’ve ever used Amazon or most delivery alternatives you know that they send text messages to keep customers updated on package whereabouts, tracking information, and other changes to both Amazon or that individual’s account. In general, this is a great way for customers to stay connected and updated with where their packages, groceries, and other items are.
This can make it much easier to map out your day! The problem arises when customers receive a one-time password code without ever ordering a package. Scammers prey on the fact that customers think the text is from Amazon by formatting their text in a similar fashion, using the same type of wording, or may even go as far as to have a fake photo attached to their contact information.
Other Ways Customers Have Been Scammed
Here are some other ways customers have reported being scammed:
- Getting a text message directly from Amazon without ordering a package
- Getting a false text from a third-party entity posing as Amazon
- Customers getting a text to “Authorize two-step verification” through a link instead of through your Amazon account
- Not logging into your Amazon account but getting an OTP code anyway
To Avoid Getting Scammed:
- Change your password every 3-6 months
- Create a password that has both uppercase and lowercase letters
- Create a different password for each website, don’t just use the same password for everything
- Generate a password that’s 12-16 characters long. As a general rule of thumb, the longer the password the more difficult it is for malicious individuals to get their hands on it.
- Don’t ever follow any links from text messages, especially if you feel it might not be a trusted source.
What should you do it you receive an OTP text from Amazon?
One of the very first things you should do when someone is trying to gain access to your account without your knowledge is to change your password immediately. Be sure to change it to something unique and hard to guess. You should also change your login information for any other accounts that share the same password.
It’s also a good idea to check your banking and other information to ensure no suspicious activity has occurred.
If you don’t have two-step verification already enabled on your Amazon account, do it to protect your account from scammers and hackers. It’s normally your last line of defense before someone enters your Amazon account. If someone were to gain access to your account, they could then use your saved payment methods to go shopping, lock you out of your own account, or even change your email and phone number.
In general, it’s always advisable not to click on any links included in text messages or emails. Amazon will never ask you to log in to a URL that isn’t linked to Amazon.com. If this does happen, you should ignore the text or email and report it to Amazon.
Why you should never share your OTP with anyone.
Amazon has a webpage with instructions for identifying whether an email, call, text message, or webpage is a legitimate communication from the company. Scammers might try to call you and pretend to represent Amazon. They might ask you to verify your account or fix another problem with your account by giving the OTP you received from Amazon. You should never give your OTP to someone else.
Once you provide your OTP to an unauthorized party, they can then gain access to your Amazon account.
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