When will Amazon 2-day shipping return? Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time the package shows up. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest.
I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket
When will Amazon 2-day shipping return?
The complaints from Amazon customers are similar and popping up across the US. From western New York to central Missouri to rural Washington state, some Amazon Prime members are asking a version of the same question: What happened to Amazon Prime’s two-day shipping?
As Amazon brings next-day and same-day Prime delivery to more parts of the US, complaints from some Amazon customers about long Prime delivery times are still common in other regions. And one of those customers, a longtime former Amazon employee, recently conducted informal research that indicates Prime customers have to wait four or five business days for delivery across various parts of Amazon’s home state of Washington.
Amazon boosted Prime’s annual price to $139 earlier this year, and its signup page boasts, “Look for the Prime check mark as you shop. It means fast, free delivery!” But Prime members in some parts of the country have been surprised by slower delivery speeds than they were once used to. And it raises key questions: Are cracks appearing in the membership program at the core of Amazon’s e-commerce domination? Or is Amazon intentionally slowing delivery speeds for some Prime customers?
The inconsistency has been especially puzzling to a former Amazon employee named Peter Freese. Freese worked in Amazon corporate roles for more than a decade, including three years leading data analysis work in the company’s transportation and fulfillment divisions. He knows better than most how things work behind the scenes after a customer places an order.
But in July, he was surprised to find that Prime’s free two-day shipping, the hallmark of Amazon’s membership program, appeared to no longer be available on any merchandise whatsoever in his hometown of Omak, Washington, about 200 miles northeast of Seattle. Instead, Prime two-day shipping had been replaced by a delivery speed reminiscent of the 1990s: five business days.
He surmised that he was either witnessing the results of a technical bug that was potentially costing the company sales, or a cost-cutting move that essentially meant Amazon was, in Freese’s words, “redefining the word Prime” for some customers — but with zero disclosure.
What Happened To Prime 2-Day Shipping?
Prime members in the United States report waiting up to five days for their packages. This is especially annoying given that Amazon raised Prime’s annual fee to $139 earlier this year. According to an Amazon spokesperson, the company is not intentionally slowing down deliveries. She stated that Prime delivery times are affected by a variety of factors, including:
- The location of a customer.
- Transportation issues in various regions
- The time it takes for items to be shipped from a warehouse.
It’s more than just you if your Prime orders take too long. Customers dealing with this issue must grin and bear it for the time being. When you complain on social media, you will receive apologies and explanations but no solutions.
Amazon Prime No Longer 2-day Shipping
Customers across the United States still trying to understand why their packages take longer than two days to arrive. Customers have complained so loudly about the extended shipping times that one former employee put it to the test.
When Peter Freese noticed longer delivery times, he ordered bestselling Amazon products in each of Washington’s 39 counties. He discovered the following:
- Most Washington counties received Prime orders in two days, as promised.
- On the other hand, Prime orders took four to five business days in 13 counties.
- Surprisingly, the checkout page mentioned “free delivery” but not “next-day shipping.”
Freese told Vox that he believes it is a bug or that Amazon excludes specific neighborhoods, but he did not elaborate. However, Amazon customer service representatives claim that two-day shipping does not begin once orders are placed.
Officials at Amazon say you’ll get two-day shipping after your products are shipped from a warehouse, but it may take longer than you think.
In any case, many customers report that they used to get two-day shipping but now have to wait longer. This could be due to supply chain issues, staffing issues, or internal policy changes that the public needs to be aware of.
Amazon Adjusted Their Two-Day Delivery During The COVID-19 Pandemic
When the entire country shut down in March at the start of the COVID-19 pandemic, Amazon was hit with thousands of orders at once as people rushed to have the necessities delivered right to their door. However, the company was not prepared to handle the influx. In March, Amazon issued a statement explaining that they would re-prioritize their shipping model, prioritizing the delivery of necessities to customers first.
Many customers who attempted to order items other than those deemed essential by the company discovered that the shipping process took much longer than usual, with packages sometimes taking more than a week to ship and deliver. However, this transition has taken longer than anticipated. While the United States continues to deal with the COVID-19 pandemic, Amazon shipping times continue to be longer than expected, resulting in dissatisfied customers.
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