Why is Amazon Music not working? If you want to listen to HD or Ultra HD music, Amazon Music should be your first choice. As a comprehensive music streaming platform, Amazon Music allows users to stream millions of music and thousands of podcast episodes. Like iTunes, Amazon Music also allows you to purchase music and albums.
As Amazon Music is diverse in subscription plans, people can choose Amazon Music Prime and Amazon Music Unlimited. However, many Amazon Music users complained about sometimes Amazon Music not working which is quite annoying. If you are facing the same problem, don’t worry. Today, we will show you how to fix Amazon Music not working on iPhone/Android.
Why is Amazon Music not working?
The Amazon Music app not working issue can be caused by several reasons. In general, when there are some bugs in the app, then you’ll find the app doesn’t work or often crashes on your device. And something else on your device will affect the running of Amazon Music, such as the internet connection, software update, and storage space. Sometimes, the settings you do in the Amazon Music app also cause the Amazon Music app not to work. Whatever the case, you can fix Amazon Music not working on your device with the following solutions.
How to Fix Amazon Music Not Working by Resetting Your Device
As we mentioned above, the Amazon Music not working issue can result from your device. In this case, you can change the settings on your device or do something else to fix this issue.
Solution 1. Check the Internet Connection on Your Phone
The most common situation is that your phone doesn’t have a network or is in a slow network. When you prepare to play music in the Amazon Music app, it may have no change. You need to check the network connection of your device. If you are in a slow network, you can change to a new WiFi or turn on the cellular data on your device.
Solution 2. Check the Software Update of Your Phone
Some glitches of applications on your device can be caused by the system. Both iOS and Android devices constantly update the operating system to solve some bugs. When the Amazon Music app fails to work on your phone, go to check the operating system of your device, then try to update your device to the latest version.
Solution 3. Reset the Internet Settings of Amazon Music
On your phone, you are allowed to customize the internet settings of Amazon Music. When your device is using cellular data, the Amazon Music app may not work well once you don’t allow Amazon Music to consume your device’s data. To fix the Amazon Music not working issue, you can reset the internet settings of Amazon Music on your phone.
Solution 4. Restart Your Android Phone or iPhone
You may have to restart your device when the Amazon Music app is not working or crashes. Just turn off your phone and wait for at least one minute for a better cleaning of the system. After one minute, start your phone and open the Amazon Music app again to check if the problem has been solved.
Solution 5. Allow Amazon Music to Work in the Background
When you leave the Amazon Music app and switch to other apps on your device, you will find that Amazon Music is not working even though you don’t close it. That is because that some settings like battery management on your device kill inactive apps in the background. Just reset the settings to fix the issue.
How to Play Amazon Music Without Amazon Music App
Still cannot resolve that Amazon Music is not working on your device? Maybe you can consider playing Amazon Music songs without the Amazon Music app on your phone. Tunelf Amazon Music Converter is an easy-to-use yet powerful tool that can download and convert music from Amazon Music
. It’s fully compatible with Windows and macOS computers. Once downloaded, Tunelf software can help you export Amazon Music to your computer locally. Then you can transfer your downloaded Amazon Music songs to your phone for playing freely.
Amazon Music uses encrypted technology to protect its media content, thus all songs from Amazon Music cannot be played outside the Amazon Music app. When Amazon Music is not working on your device, then you can’t play any music, including the downloaded music.
Here Tunelf Amazon Music Converter can decode Amazon Music songs and convert them into a playable audio format for your device. Why not download Amazon Music songs by using Tunelf software? Then you can play Amazon Music on any device even without the Amazon Music app.
Upload Amazon Music Songs to the Conversion List
Open Tunelf Amazon Music Converter on your computer, and wait for the automatic opening of Amazon Music. You can go to your music library in the Amazon Music app and select Amazon Music songs you want to download. Open an Amazon Music playlist and click the three-dot icon to select Share Playlist, then copy the playlist link. Go back to the converter, paste the link into the search bar on the converter, and click the + button to load Amazon Music songs.
Adjust the Output Audio Parameters of Amazon Music
The default output format is MP3 in the converter. For better audio quality, you can set the output audio parameters for your Amazon Music songs. Go to the menu bar, select Preference > Convert, and then there will pop up the settings window where you can choose the output format. Here you can choose MP3 or other as the output format. You can also adjust some parameters like the bit rate, sample rate, and channel. Click OK to save the settings.
Take up the Conversion of Amazon Music to MP3
After settings the output audio parameters, just click the Convert button to start downloading and converting Amazon Music songs. Tunelf software can do the batch conversion, and the sons will be downloaded at a 5× faster speed. Once the conversion is done, just click the Converted icon to view the downloaded Amazon Music songs. You can click the Search icon beside each track to open the folder where you choose to store the downloaded Amazon Music songs.
Above is information about Why is Amazon Music not working? What is this Amazon Music? that we have compiled. Hopefully, through the above content, you have a more detailed understanding of Amazon Music not working. Thank you for reading our post.