Why is Amazon taking so long to ship? Amazon is a remarkable and reliable e-commerce marketplace with daily sales worth $1.29 billion on average. To facilitate the sellers, it delivers around 1.6 million orders every day. However, shipping delays are common for companies worldwide, and Amazon is no exception.
Although Amazon handles the logistic operations efficiently, sellers may experience delayed shipments at some point. Supply shortages, severe weather conditions, carrier company issues, and several other factors can add up to the estimated delivery times.
This guide will help you understand why does Amazon take so long to ship than usual and what you can do to resolve your delayed shipments.
Why is Amazon taking so long to ship?
Amazon is one of the largest e-commerce platforms, processing hundreds of thousands of orders every single day. Despite its continuous efforts to ensure timely deliveries, shipment delays can still occur occasionally due to several factors. Therefore, it is important to understand why does Amazon take so long to ship some orders.
Here are some of the possible reasons that can lead to delayed Amazon deliveries for sellers:
Being a popular online marketplace, Amazon experiences an increase in demand for products during certain times of the year. For instance, a spike in orders is observed during the holiday season, religious festivals, or massive sale events. In such cases, the shipping infrastructure of companies gets down due to the excessively overwhelming order requests, causing delays in delivery.
Amazon guarantees quick delivery by operating a wide network of warehouses efficiently across the globe. The product listings are frequently updated, displaying the current status and indicating the unavailable items. However, if the product runs out of stock in a specific region after your order has been placed, your shipment will get delayed until it is restocked.
If you live in a region with heavy rain or snowfall, you must have experienced issues while driving. Similarly, certain extreme weather conditions can disrupt the traffic channel, resulting in delayed shipments. In such conditions, Amazon either reroutes your parcels or holds them until the condition gets better.
Small PO Box or Rural Address
For small PO boxes or rural addresses, Amazon may need some extra time to deliver the orders. This is because these addresses require additional arrangements to deliver the packages. So, that’s another reason why does Amazon take so long to ship.
Third-Party Carrier Company Problems
Amazon has partnered with many third-party carriers, like USPS, UPS, and FedEx, to use their courier services for delivering customer orders. These companies collect the parcels from Amazon warehouses and ship them to the customer’s location. However, any issues with these carrier services, such as late pickups, missed collection, or capacity overload, can delay the shipments.
All the above reasons can often be the likely cause behind why does it take Amazon so long to ship certain orders. In the next sections, we will discuss how to avoid Amazon selling delays from the seller’s end.
Why Amazon Sellers Need On-Time Shipment?
Other than knowing the reasons behind why does Amazon take so long to ship, it is also vital to know why on-time delivery is important for sellers.
Timely shipments are crucial for the sellers to satisfy customers, avoid fines, prevent account suspension, and maintain a positive repute on Amazon. Ignoring this aspect as an Amazon seller can cost you heavily in the long run.
Here are the reasons why Amazon sellers should be concerned with on-time shipments on Amazon:
Amazon FBA Standards
The fulfillment by Amazon program is popular amongst sellers, where Amazon takes the responsibility of packing and delivering your products to the customers. However, on-time shipments are even more important under this program. You need to strictly adhere to the policies stated by FBA and deliver the products to the fulfillment center by the specified deadline.
Amazon has set certain standards for sellers to maintain the quality of services. If you fail to satisfy these performance standards, Amazon may temporarily suspend or permanently block their account. In fact, Amazon uses the Late Shipment Rate as one of the main metrics used to gauge the seller’s performance on the platform. Therefore, it is essential to have a low rate against this metric to avoid suspension.
If you deliver late orders to customers consistently, it can impact you account health. When customers don’t receive their orders on time, they quickly turn to the platform to leave negative reviews and low ratings.
This shows how important it is for the sellers to work on their shipments if they want to thrive on the platform. Overlooking the on-time deliveries can badly affect you and your account.
What Are the Consequences of Late Amazon Shipping?
Late Amazon shipments can have a drastic impact on sellers. Some of the consequences of late deliveries include:
With the changing dynamics, customers today demand fast shipments. Owing to that, the significance of timely deliveries has increased in digital retail stores. On the other hand, delay in deliveries is one of the key reasons for dissatisfaction among customers. Their frustration grows with time, making customers start blaming Why is amazon taking so long to ship.
For customer facilitation, Amazon displays an estimated delivery time for each product, which puts sellers under pressure to maintain timely deliveries and meet expectations. If customers notice frequent shipment delays from a seller, they become vigilant and avoid buying from that seller.
Wasted Marketing Investment
Amazon ads are a driving force to attract potential customers towards your products. With careful planning and investment, you can incredibly boost your sales and revenue.
However, what is the use of marketing when you are not able to deliver products on time? So, all the marketing investment can go wasted if customers have to deal with shipping delays.
While your stocks are in transit, you may set up the order backlog. In that case, you may unintentionally sell more items than you have in the inventory, which leads to non-fulfillment of orders.
Amazon wants sellers to prioritize fast deliveries to maintain their performance for success. If you deliver products beyond the estimated shipment time, your Late Shipment Rate increases. Amazon monitors this metric for every seller to assess their performance. If its threshold exceeds 4%, you don’t remain an active seller on Amazon, and your account may get deactivated.
Customers are unhesitant to put bad reviews on products that fail to meet their expectations. Since delayed shipment can impact their mode significantly, it can increase the chance of bad reviews and feedback from customers.
The chances of bad reviews get reduced if the product quality is top-notch. In that case, customer sentiments may be controlled after using the product and acknowledging its quality.
If there’s a delay in the delivery pipeline, you may experience issues while maintaining the product supply according to the customer demand.
Once you run out of stock, your product listings will not appear in search results anymore, limiting your visibility and chances to land new customers. With no sales, your total revenue would drop critically, further reducing your budget for advertising.
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